Usability analysis and information architecture for is a state portal meant for citizens, entrepreneurs and officials to provide information about services and topics relevant to living and working in Estonia.

In this project we created the navigation and prototype for the new website, tested them on future users and made sure the final design meets WCAG 2.0 requirements.

Our client was RIA (Estonian Information System`s Authority) and the project was completed in cooperation with our good partners Webmedia (now Nortal) and MRM Baltic (now a part of ADM interactive).

The project started with defining the end goal of the new system. We analysed the previous version and excluded elements and sections that were already proven to be unnecessary and just took up space.

After excluding the elements, we went on to defining usability requirements; creating various storyboards and coupling them up with navigation schemes. This was a phase that required input from the real users of the site. 

For that we performed card sorting with 75, usability testing with 25 people, and collected online surveys from 70 volunteers. The volume of input from the actual users was massive and the data made it easy for us to create a new intuitive layout.

After everything was completed, we evaluated the final version, gave it our seal of approval and handed it over to our partners for development. The final version is now live!

  • Our work:
    • Requirements analysis
    • Information architecture
    • Accessibility evaluation
    • Usability testing
    • Card sorting
    • Prototyping
    • Storyboarding
  • Hours spent: 1327
  • Client:
  • Link to work: